Threat actor
Smart Communications
Last fetched
Smart Communications is a threat actor tracked in WhisperGraph's MITRE ATT&CK corpus, observed using 0 techniques.
Description
Smart Communications, a Florida-based company, provides surveillance and communication tools to over 150 prisons and jails across more than 25 U.S. states. Its MailGuard product digitizes postal mail sent to incarcerated individuals by scanning letters at remote facilities and uploading them as PDFs for inmates to view on tablets. The company also offers a surveillance system called Smart Tracker, which monitors not only the communications of incarcerated individuals but also those of the public who correspond with them. This system collects a wide range of data, including home addresses, IP addresses, email addresses, GPS locations, device information, and any linked accounts. By requiring users to create accounts through its "Smart Jail Mail" portal, the company ties this data to specific individuals, creating a detailed profile of those who communicate with prisoners. They also provide a searchable database of all messages sent and received by prisoners, along with identifying information about senders.
Techniques by tactic
No ATT&CK techniques are recorded for Smart Communications in WhisperGraph.
Attributed infrastructure
None published. WhisperGraph carries no ATTRIBUTED_TO edge to Smart Communications today — this states the absence of a published link, not that Smart Communications has no infrastructure.
References
- https://scalawagmagazine.org/2022/09/free-tablets-north-carolina-prisons/
- https://jacobin.com/2025/03/prison-tech-communications-empire-lawsuits
- https://www.vice.com/en/article/prison-mail-surveillance-company-keeps-tabs-on-those-on-the-outside-too/
- https://www.workers.org/2021/06/56791/
- https://www.thenation.com/article/society/carceral-system-smart-watch-surveillance/
© The MITRE Corporation. This work is reproduced and distributed with the permission of The MITRE Corporation.
Related pages
Pivot from Smart Communications into its techniques, tactics and any attributed infrastructure.
Queries
Resolves the slug to this actor, merging every duplicate node sharing the same name.
MATCH (a:ACTOR)
WHERE a.name =~ $pattern OR any(x IN a.aliases WHERE x =~ $pattern)
RETURN a.id AS id, a.name AS name, a.aliases AS aliases, a.description AS description,
a.references AS references, a.campaigns AS campaigns
LIMIT 25Techniques this actor uses, grouped by the tactic each one serves.
MATCH (a:ACTOR {name: $name})-[:USES_TECHNIQUE]->(t:ATTACK_PATTERN)
OPTIONAL MATCH (t)-[:USES_TACTIC]->(tac:ATTACK_PATTERN)
RETURN t.id AS techniqueId, t.name AS techniqueName, tac.id AS tacticId, tac.name AS tacticName
LIMIT 1000Infrastructure publicly attributed to this actor.
MATCH (n)-[:ATTRIBUTED_TO]->(a:ACTOR {name: $name})
RETURN labels(n)[0] AS kind, n.name AS name
LIMIT 25Or query Whisper from your own LLM workflow via the Whisper MCP server.