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Technology

CallMiner

Last fetched

CallMiner is a technology in WhisperGraph's PredictLeads-derived TECHNOLOGY corpus, categorized under contact center solutions, with a published adopter count of 166 hostnames.

Profile

Category
contact center solutions
Broader grouping
customer service, intelligence and analytics
Published adopter count
166
Vendor
callminer.com

CallMiner is a conversation analytics platform that helps organizations analyze customer interactions across various channels to improve customer experience and operational efficiency. It utilizes advanced speech and text analytics to derive insights from calls, chats, and emails.

Vendor site: https://callminer.com

Sample adopters

20 hostnames WhisperGraph observed running CallMiner, a sample of the 166 published adopters.

Related pages

Pivot from CallMiner into its category and the vendor behind it.

Queries

Resolves the slug's technology-name candidate(s) and projects the winner's fields.


MATCH (t:TECHNOLOGY)
WHERE t.name =~ $pattern
WITH t ORDER BY t.adopterCount DESC, t.name ASC
WITH collect(t)[0] AS winner, count(t) AS candidates
RETURN winner.name AS name,
       winner.description AS description,
       winner.category AS category,
       winner.parentCategories AS parentCategories,
       winner.adopterCount AS adopterCount,
       winner.url AS url,
       winner.vendorApex AS vendorApex,
       candidates
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