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Technology

Genesys Cloud

Last fetched

Genesys Cloud is a technology in WhisperGraph's PredictLeads-derived TECHNOLOGY corpus, categorized under email, with a published adopter count of 5,441 hostnames.

Profile

Category
email
Broader grouping
marketing, web tools and plugins, communication and collaboration
Published adopter count
5,441
Vendor
genesys.com

Genesys Cloud is a cloud-based customer experience platform that offers tools for managing contact center interactions across voice, chat, email, and social media. It includes features like workforce optimization, analytics, and automation to improve customer engagement and streamline operations, making it scalable and adaptable for businesses of all sizes and industries.

Vendor site: https://www.genesys.com

Sample adopters

20 hostnames WhisperGraph observed running Genesys Cloud, a sample of the 5,441 published adopters.

Related pages

Pivot from Genesys Cloud into its category and the vendor behind it.

Queries

Resolves the slug's technology-name candidate(s) and projects the winner's fields.


MATCH (t:TECHNOLOGY)
WHERE t.name =~ $pattern
WITH t ORDER BY t.adopterCount DESC, t.name ASC
WITH collect(t)[0] AS winner, count(t) AS candidates
RETURN winner.name AS name,
       winner.description AS description,
       winner.category AS category,
       winner.parentCategories AS parentCategories,
       winner.adopterCount AS adopterCount,
       winner.url AS url,
       winner.vendorApex AS vendorApex,
       candidates
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