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Technology

Genesys Cloud CX

Last fetched

Genesys Cloud CX is a technology in WhisperGraph's PredictLeads-derived TECHNOLOGY corpus, categorized under contact center solutions, with a published adopter count of 1,043 hostnames.

Profile

Category
contact center solutions
Broader grouping
customer service
Published adopter count
1,043
Vendor
genesys.com

Genesys Cloud CX is a cloud-based customer experience platform designed for contact centers. It integrates voice, chat, and email communications, enabling seamless interactions. The platform offers advanced analytics, workforce management, and AI-driven automation to enhance customer engagement and operational efficiency. Its scalability makes it suitable for businesses of all sizes.

Vendor site: https://www.genesys.com

Sample adopters

20 hostnames WhisperGraph observed running Genesys Cloud CX, a sample of the 1,043 published adopters.

Related pages

Pivot from Genesys Cloud CX into its category and the vendor behind it.

Queries

Resolves the slug's technology-name candidate(s) and projects the winner's fields.


MATCH (t:TECHNOLOGY)
WHERE t.name =~ $pattern
WITH t ORDER BY t.adopterCount DESC, t.name ASC
WITH collect(t)[0] AS winner, count(t) AS candidates
RETURN winner.name AS name,
       winner.description AS description,
       winner.category AS category,
       winner.parentCategories AS parentCategories,
       winner.adopterCount AS adopterCount,
       winner.url AS url,
       winner.vendorApex AS vendorApex,
       candidates
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