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Genesys PureConnect

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Genesys PureConnect is a technology in WhisperGraph's PredictLeads-derived TECHNOLOGY corpus, categorized under contact center solutions, with a published adopter count of 139 hostnames.

Profile

Category
contact center solutions
Broader grouping
customer service
Published adopter count
139
Vendor
genesys.com

Genesys PureConnect is a contact center solution managing customer interactions across voice email chat and social media It offers omnichannel routing speech analytics workforce optimization and CRM integration Available on-premises or in the cloud it will reach end of maintenance by July 2025 with migration recommended to Genesys Cloud CX

Vendor site: https://www.genesys.com

Sample adopters

20 hostnames WhisperGraph observed running Genesys PureConnect, a sample of the 139 published adopters.

Hosting concentration

The networks announcing the IP addresses of a sample of 20 Genesys PureConnect adopters, not of all 139 published adopters. A hostname counts once per network.

Related pages

Pivot from Genesys PureConnect into its category and the vendor behind it.

Queries

Resolves the slug's technology-name candidate(s) and projects the winner's fields.


MATCH (t:TECHNOLOGY)
WHERE t.name =~ $pattern
WITH t ORDER BY t.adopterCount DESC, t.name ASC
WITH collect(t)[0] AS winner, count(t) AS candidates
RETURN winner.name AS name,
       winner.description AS description,
       winner.category AS category,
       winner.parentCategories AS parentCategories,
       winner.adopterCount AS adopterCount,
       winner.url AS url,
       winner.vendorApex AS vendorApex,
       candidates
Run yourself →

Reads a 20-host adopter sample and the ASNs announcing its IP addresses.


MATCH (:TECHNOLOGY {name: $name})<-[:RUNS_TECHNOLOGY]-(h:HOSTNAME)
WITH h LIMIT 20
OPTIONAL MATCH (h)-[:RESOLVES_TO]->(:IPV4)-[:ANNOUNCED_BY]->(ap:ANNOUNCED_PREFIX)
OPTIONAL MATCH (a:ASN)-[:ROUTES]->(ap) WHERE a.name IS NOT NULL
RETURN h.name AS host, a.name AS asn
LIMIT 200
Run yourself →

Or query Whisper from your own LLM workflow via the Whisper MCP server.