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Technology

Help Scout

Last fetched

Help Scout is a technology in WhisperGraph's PredictLeads-derived TECHNOLOGY corpus, categorized under customer service, with a published adopter count of 19,244 hostnames.

Profile

Category
customer service
Broader grouping
devops, web tools and plugins, customer service
Published adopter count
19,244
Vendor
helpscout.com

Help Scout is a customer support software that enhances communication between businesses and customers. It offers a shared inbox for efficient inquiry management, emphasizing a human-centric approach. Key features include email management, live chat, knowledge base creation, and reporting tools, with integrations for streamlined workflows. Its user-friendly interface fosters team collaboration while maintaining personal customer interactions.

Vendor site: https://www.helpscout.com

Sample adopters

20 hostnames WhisperGraph observed running Help Scout, a sample of the 19,244 published adopters.

Related pages

Pivot from Help Scout into its category and the vendor behind it.

Queries

Resolves the slug's technology-name candidate(s) and projects the winner's fields.


MATCH (t:TECHNOLOGY)
WHERE t.name =~ $pattern
WITH t ORDER BY t.adopterCount DESC, t.name ASC
WITH collect(t)[0] AS winner, count(t) AS candidates
RETURN winner.name AS name,
       winner.description AS description,
       winner.category AS category,
       winner.parentCategories AS parentCategories,
       winner.adopterCount AS adopterCount,
       winner.url AS url,
       winner.vendorApex AS vendorApex,
       candidates
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