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Technology

NICE inContact

Last fetched

NICE inContact is a technology in WhisperGraph's PredictLeads-derived TECHNOLOGY corpus, categorized under contact center solutions, with a published adopter count of 763 hostnames.

Profile

Category
contact center solutions
Broader grouping
customer service
Published adopter count
763
Vendor
niceincontact.com

NICE inContact is a cloud-based contact center solutions provider that offers CXone, a platform for omnichannel customer experience management. It provides AI-driven analytics, workforce optimization, and automation tools to improve customer interactions. The platform supports voice, chat, email, social media, and other digital channels, helping businesses enhance customer service operations.

Vendor site: http://www.niceincontact.com

Sample adopters

20 hostnames WhisperGraph observed running NICE inContact, a sample of the 763 published adopters.

Related pages

Pivot from NICE inContact into its category and the vendor behind it.

Queries

Resolves the slug's technology-name candidate(s) and projects the winner's fields.


MATCH (t:TECHNOLOGY)
WHERE t.name =~ $pattern
WITH t ORDER BY t.adopterCount DESC, t.name ASC
WITH collect(t)[0] AS winner, count(t) AS candidates
RETURN winner.name AS name,
       winner.description AS description,
       winner.category AS category,
       winner.parentCategories AS parentCategories,
       winner.adopterCount AS adopterCount,
       winner.url AS url,
       winner.vendorApex AS vendorApex,
       candidates
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