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Technology

Observe.AI

Last fetched

Observe.AI is a technology in WhisperGraph's PredictLeads-derived TECHNOLOGY corpus, categorized under contact center solutions, with a published adopter count of 119 hostnames.

Profile

Category
contact center solutions
Broader grouping
customer service
Published adopter count
119
Vendor
observe.ai

Observe.AI is a contact center AI platform that transforms customer service by analyzing voice and text interactions to improve agent performance, compliance, and customer experience. It uses speech analytics, quality assurance automation, and real-time guidance to optimize operations.

Vendor site: https://www.observe.ai

Sample adopters

20 hostnames WhisperGraph observed running Observe.AI, a sample of the 119 published adopters.

Related pages

Pivot from Observe.AI into its category and the vendor behind it.

Queries

Resolves the slug's technology-name candidate(s) and projects the winner's fields.


MATCH (t:TECHNOLOGY)
WHERE t.name =~ $pattern
WITH t ORDER BY t.adopterCount DESC, t.name ASC
WITH collect(t)[0] AS winner, count(t) AS candidates
RETURN winner.name AS name,
       winner.description AS description,
       winner.category AS category,
       winner.parentCategories AS parentCategories,
       winner.adopterCount AS adopterCount,
       winner.url AS url,
       winner.vendorApex AS vendorApex,
       candidates
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