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Technology

osTicket

Last fetched

osTicket is a technology in WhisperGraph's PredictLeads-derived TECHNOLOGY corpus, categorized under issue trackers, with a published adopter count of 4,617 hostnames.

Profile

Category
issue trackers
Broader grouping
devops
Published adopter count
4,617
Vendor
osticket.com

osTicket is an open-source support ticket system that helps organizations efficiently manage customer inquiries. It offers a web interface for users to submit and track tickets, communicate with support agents, and includes features like customizable forms, automated responses, email integration, and reporting tools, making it ideal for businesses seeking to enhance customer service.

Vendor site: http://osticket.com

Sample adopters

20 hostnames WhisperGraph observed running osTicket, a sample of the 4,617 published adopters.

Related pages

Pivot from osTicket into its category and the vendor behind it.

Queries

Resolves the slug's technology-name candidate(s) and projects the winner's fields.


MATCH (t:TECHNOLOGY)
WHERE t.name =~ $pattern
WITH t ORDER BY t.adopterCount DESC, t.name ASC
WITH collect(t)[0] AS winner, count(t) AS candidates
RETURN winner.name AS name,
       winner.description AS description,
       winner.category AS category,
       winner.parentCategories AS parentCategories,
       winner.adopterCount AS adopterCount,
       winner.url AS url,
       winner.vendorApex AS vendorApex,
       candidates
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