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Technology

PureCloud

Last fetched

PureCloud is a technology in WhisperGraph's PredictLeads-derived TECHNOLOGY corpus, categorized under contact center solutions, with a published adopter count of 537 hostnames.

Profile

Broader grouping
customer service
Published adopter count
537

Genesys PureCloud is a cloud-based customer engagement platform offering contact center, workforce engagement management, and digital channels. It provides omnichannel routing, analytics, and AI-powered tools for customer service and employee experience. Scalable and flexible, it's designed for businesses of all sizes.

Vendor site: https://www.genesys.com/inin/solutions/customer-engagement/purecloud

Sample adopters

20 hostnames WhisperGraph observed running PureCloud, a sample of the 537 published adopters.

Related pages

Pivot from PureCloud into its category and the vendor behind it.

Queries

Resolves the slug's technology-name candidate(s) and projects the winner's fields.


MATCH (t:TECHNOLOGY)
WHERE t.name =~ $pattern
WITH t ORDER BY t.adopterCount DESC, t.name ASC
WITH collect(t)[0] AS winner, count(t) AS candidates
RETURN winner.name AS name,
       winner.description AS description,
       winner.category AS category,
       winner.parentCategories AS parentCategories,
       winner.adopterCount AS adopterCount,
       winner.url AS url,
       winner.vendorApex AS vendorApex,
       candidates
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