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Technology

ServiceDesk Plus

Last fetched

ServiceDesk Plus is a technology in WhisperGraph's PredictLeads-derived TECHNOLOGY corpus, categorized under customer service, with a published adopter count of 684 hostnames.

Profile

Category
customer service
Broader grouping
customer service
Published adopter count
684
Vendor
manageengine.com

ServiceDesk Plus is an IT service management (ITSM) software developed by ManageEngine. It provides a comprehensive solution for managing IT support and services, including incident management, problem management, change management, asset management, and self-service capabilities. The platform is designed to streamline IT operations, improve service delivery, and enhance user satisfaction through automation and efficient workflows. ServiceDesk Plus can be deployed on-premises or accessed as a cloud-based service, catering to organizations of various sizes.

Vendor site: https://www.manageengine.com/products/service-desk

Sample adopters

20 hostnames WhisperGraph observed running ServiceDesk Plus, a sample of the 684 published adopters.

Related pages

Pivot from ServiceDesk Plus into its category and the vendor behind it.

Queries

Resolves the slug's technology-name candidate(s) and projects the winner's fields.


MATCH (t:TECHNOLOGY)
WHERE t.name =~ $pattern
WITH t ORDER BY t.adopterCount DESC, t.name ASC
WITH collect(t)[0] AS winner, count(t) AS candidates
RETURN winner.name AS name,
       winner.description AS description,
       winner.category AS category,
       winner.parentCategories AS parentCategories,
       winner.adopterCount AS adopterCount,
       winner.url AS url,
       winner.vendorApex AS vendorApex,
       candidates
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