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Technology

Support Hero

Last fetched

Support Hero is a technology in WhisperGraph's PredictLeads-derived TECHNOLOGY corpus, categorized under documentation tools, with a published adopter count of 350 hostnames.

Profile

Broader grouping
web tools and plugins, devops
Published adopter count
350

Support Hero is a knowledge base platform designed for B2B use, enabling organizations to create, manage, and share self-service support content. It helps reduce inbound support requests by providing customers with easy access to answers, guides, and documentation. The platform includes tools for content authoring, categorization, and analytics to track usage and effectiveness. Support Hero integrates with common support and CRM systems, aiming to improve customer satisfaction and reduce support costs through efficient knowledge management.

Vendor site: https://www.supporthero.com

Sample adopters

20 hostnames WhisperGraph observed running Support Hero, a sample of the 350 published adopters.

Related pages

Pivot from Support Hero into its category and the vendor behind it.

Queries

Resolves the slug's technology-name candidate(s) and projects the winner's fields.


MATCH (t:TECHNOLOGY)
WHERE t.name =~ $pattern
WITH t ORDER BY t.adopterCount DESC, t.name ASC
WITH collect(t)[0] AS winner, count(t) AS candidates
RETURN winner.name AS name,
       winner.description AS description,
       winner.category AS category,
       winner.parentCategories AS parentCategories,
       winner.adopterCount AS adopterCount,
       winner.url AS url,
       winner.vendorApex AS vendorApex,
       candidates
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