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Technology

Zammad

Last fetched

Zammad is a technology in WhisperGraph's PredictLeads-derived TECHNOLOGY corpus, categorized under customer service, with a published adopter count of 1,227 hostnames.

Profile

Category
customer service
Broader grouping
customer service
Published adopter count
1,227
Vendor
zammad.com

Zammad is an open-source helpdesk and customer service platform that centralizes support across channels such as email, chat, phone, and social media with ticket management, automation, knowledge base features, and AI-assisted workflows. It is available as both a SaaS offering and a self-hosted solution, with extensive integrations via REST APIs and support for enterprise service teams.

Vendor site: https://zammad.com

Sample adopters

20 hostnames WhisperGraph observed running Zammad, a sample of the 1,227 published adopters.

Related pages

Pivot from Zammad into its category and the vendor behind it.

Queries

Resolves the slug's technology-name candidate(s) and projects the winner's fields.


MATCH (t:TECHNOLOGY)
WHERE t.name =~ $pattern
WITH t ORDER BY t.adopterCount DESC, t.name ASC
WITH collect(t)[0] AS winner, count(t) AS candidates
RETURN winner.name AS name,
       winner.description AS description,
       winner.category AS category,
       winner.parentCategories AS parentCategories,
       winner.adopterCount AS adopterCount,
       winner.url AS url,
       winner.vendorApex AS vendorApex,
       candidates
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