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Technology

Cresta

Last fetched

Cresta is a technology in WhisperGraph's PredictLeads-derived TECHNOLOGY corpus, categorized under help desk management, with a published adopter count of 382 hostnames.

Profile

Category
help desk management
Broader grouping
customer service
Published adopter count
382
Vendor
cresta.com

Cresta is a software platform that uses AI to provide real-time guidance and automation for customer service conversations. It integrates with existing contact center systems to analyze interactions and suggest responses, reducing handling time and improving customer satisfaction.

Vendor site: https://cresta.com

Sample adopters

20 hostnames WhisperGraph observed running Cresta, a sample of the 382 published adopters.

Related pages

Pivot from Cresta into its category and the vendor behind it.

Queries

Resolves the slug's technology-name candidate(s) and projects the winner's fields.


MATCH (t:TECHNOLOGY)
WHERE t.name =~ $pattern
WITH t ORDER BY t.adopterCount DESC, t.name ASC
WITH collect(t)[0] AS winner, count(t) AS candidates
RETURN winner.name AS name,
       winner.description AS description,
       winner.category AS category,
       winner.parentCategories AS parentCategories,
       winner.adopterCount AS adopterCount,
       winner.url AS url,
       winner.vendorApex AS vendorApex,
       candidates
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