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Technology

Salesforce Service Cloud

Last fetched

Salesforce Service Cloud is a technology in WhisperGraph's PredictLeads-derived TECHNOLOGY corpus, categorized under customer relationship management, with a published adopter count of 21,172 hostnames.

Profile

Broader grouping
web tools and plugins, sales, customer service
Published adopter count
21,172

Salesforce Service Cloud is a customer service platform that enhances support operations through case management, knowledge base creation, and multi-channel interactions (phone, email, chat, social media). It uses AI for automated responses and customer insights, enabling personalized service. The platform also integrates with other Salesforce products and third-party applications for a holistic view of customer data.

Vendor site: https://www.salesforce.com/au/products/service-cloud

Sample adopters

20 hostnames WhisperGraph observed running Salesforce Service Cloud, a sample of the 21,172 published adopters.

Related pages

Pivot from Salesforce Service Cloud into its category and the vendor behind it.

Queries

Resolves the slug's technology-name candidate(s) and projects the winner's fields.


MATCH (t:TECHNOLOGY)
WHERE t.name =~ $pattern
WITH t ORDER BY t.adopterCount DESC, t.name ASC
WITH collect(t)[0] AS winner, count(t) AS candidates
RETURN winner.name AS name,
       winner.description AS description,
       winner.category AS category,
       winner.parentCategories AS parentCategories,
       winner.adopterCount AS adopterCount,
       winner.url AS url,
       winner.vendorApex AS vendorApex,
       candidates
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