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Technology

Zendesk Guide

Last fetched

Zendesk Guide is a technology in WhisperGraph's PredictLeads-derived TECHNOLOGY corpus, categorized under customer self-service, with a published adopter count of 367 hostnames.

Profile

Category
customer self-service
Broader grouping
customer service, communication and collaboration
Published adopter count
367
Vendor
zendesk.com

Zendesk Guide was a knowledge base solution to help organizations create and manage self-service content for customers and support teams. It integrated with Zendesk Support to offer contextual help and reduce ticket volume. It was later merged into Zendesk’s broader knowledge management features.

Vendor site: https://www.zendesk.com/guide

Sample adopters

20 hostnames WhisperGraph observed running Zendesk Guide, a sample of the 367 published adopters.

Related pages

Pivot from Zendesk Guide into its category and the vendor behind it.

Queries

Resolves the slug's technology-name candidate(s) and projects the winner's fields.


MATCH (t:TECHNOLOGY)
WHERE t.name =~ $pattern
WITH t ORDER BY t.adopterCount DESC, t.name ASC
WITH collect(t)[0] AS winner, count(t) AS candidates
RETURN winner.name AS name,
       winner.description AS description,
       winner.category AS category,
       winner.parentCategories AS parentCategories,
       winner.adopterCount AS adopterCount,
       winner.url AS url,
       winner.vendorApex AS vendorApex,
       candidates
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